NCMS Morning Rounds 6-27-19

Happy Thursday!

Enjoy your NCMS Morning Rounds!

June 27, 2019

Help Your Medicaid Patients Understand the Upcoming Changes

The NC Department of Health and Human Services (NCDHHS) has produced a series of materials to help your Medicaid patients better understand North Carolina’s upcoming transition to Medicaid managed care. These resources, which can be downloaded and printed for distribution to your patients, include a fact sheet, flyer, palm card, a poster for office display and a Q&A to answer patient questions.

In addition, NCDHHS has provided a ‘playbook’ or detailed checklist to help your practice staff understand the transition and ensure you’re ready for ‘go live’ this November. Access those resources.

Educational sessions and meet and greets with representatives of the various health plans that will be offering Medicaid managed care services are ongoing. Get the latest listing of when and where these will be held.

NC Practices Launch Practice Transformation Initiative Projects

In April 2019, eight NCMS member practices began a year of practice environment improvement, thanks to the Practice Transformation Initiative (PTI), a partnership of the AMA’s STEPS Forward initiative with grant support from The Physicians Foundation.

In July, those practices will deploy the “Mini Z” Burnout Survey, which provides systems and practices with an organizational score for burnout along with targeted data on culture and workplace efficiency factors. Through STEPS Forward, experts can help practices interpret the data and identify solutions and strategies for practice transformation. The practices will then implement their chosen intervention and re-administer the survey late next year.

Through AMA STEPS Forward, those intervention projects include Synchronized Prescription Renewals, Pre-Visit Planning, Pre-Visit Laboratory Testing and other workplace efficiency strategies. Practices participating in the PTI will discuss their progress at the NCMS LEAD Conference in Oct. 3-4 in Raleigh.

Treating Opioid Addiction in a NC Rural Family Practice

Long time NCMS member Karen Smith, MD, PA, FAAFP, a family physician in Raeford, NC, is featured in a video about how her practice deals with opioid use disorder. The video, part of the Business of Healthcare series, is available here.

Dr. Smith is one of the physicians involved with the NCMS Foundation’s Project OBOT, which is a collaborative approach to treating opioid use disorder using Medication Assisted Treatment. Dr. Smith was one of the first to use the telemedicine platform provided through Project OBOT to help her patients stay on track for success. Learn more about Project OBOT.

Watch the video with Dr. Smith.

In the News

When There Is No Doctor Nearby, Volunteers Help Rural Patients Manage Chronic Illness, NPR, 6-20-19

Learning Opportunity

Learn about NC DHHS’ effort to address the social and environmental factors that impact health, the ‘social determinants of health,’ in this NC Managed Care Training 109 Webinar on the Healthy Opportunities program TODAY, Thursday, June 27 from noon to 1 p.m. Learn more and register.


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