Dr. Scott Paviol and practice manager Pam Myers discuss their experience in transforming a well-established practice with a history of 44 years, to a new practice in the Charlotte area. They will describe how they aligned the past with the future and paid tribute to what had been established, while creating a new way to work with patients, staff and the community at large.
Dr. Paviol and Ms. Myers highlight their approach to:
- culture clash and the intentional formation of a new office dynamic;
- introducing patients to the new practice and reshaped culture;
- intentionally blending existing and new staff;
- practice transformation, including office design and the introduction of EMR and insurance coverage;
- intentional culture shaping through branding, social media and an online presence;
- and more…