NCTracks will offer the following training courses in March. Register for these courses in SkillPort, the NCTracks Learning Management System. Refer to the Provider Training page of the public Provider Portal for specific instructions on how to use SkillPort.
Wednesday, March 2 – 9:30 to 10:30 a.m. – Using the Provider Message Center Inbox (WebEx) will guide authorized users on how to use the Provider Inbox within the Provider Message Center of NCTracks. This course is taught via WebEx and can be attended remotely from any location with a telephone, computer and internet connection. The WebEx will be limited to 115 participants.
Friday, March 4 – 9 to 11 a.m. – New Office Administrator (WebEx) shows authorized users the process for changing the current Office Administrator (OA) to a new Office Administrator for an Individual Provider or Organization with a National Provider Identification (NPI) number or Atypical Provider Number. This course is taught via WebEx and can be attended remotely from any location with a telephone, computer and internet connection. The WebEx will be limited to 115 participants.
Tuesday, March 8 – 1 to 2:30 p.m. and Thursday, March 24 – 1. to 2:30 p.m. Provider Re-Credentialing/Re-Verification Refresher (WebEx) will serve as a refresher for the steps to be taken by the provider to complete the Re-Verification process through NCTracks. It also covers the steps to enter information and submit a Manage Change Request (MCR) in the event the user is prompted to complete an MCR during Re-Verification/Re-Credentialing. This course is taught via WebEx and can be attended remotely from any location with a telephone, computer and internet connection. The WebEx will be limited to 115 participants. (The same course is being offered on multiple dates.)
Wednesday, March 16 – 1 to 2:30 p.m. – Managed Care Referrals and Overrides shows authorized users how to submit Managed Care Referrals and inquire about Managed Care Referrals and Overrides. This course will be offered at the CSC facility in Raleigh. It involves hands-on training and will be limited to 45 participants.
Thursday, March 17 – 1:00 p.m. to 3:00 p.m. – Create and Submit a PA for DME and Home Health Supply using Electronic Physician Signature (WebEx) will guide users through the new process that allows the requesting provider to enter a prior approval (PA) request on the Provider portal and then route it through NCTracks to the prescribing provider for review and approval using an electronic signature (PIN).
Tuesday, March 22 – 1 to 4:00 p.m. – ES User Role_Abbreviated MCR_Upload Documents (WebEx) will guide providers through the enhancements to the provider enrollment application processes.


Coastal Carolinas Health Alliance, working with their Health Information Exchange will hold their Annual Meeting on March, 11 at Country Club of Landfall (800 Sun Runner Place Wilmington, NC 28405).  They will be offering 2 CMEs opportunities. Dr. Randall Williams of the NC Department of Health and Human Services, and Dr. Charles Kennedy of Healthagen, will speak on Regional Interoperability and Value Based Care. Email Bobby Deignan to register.


Learn about the growing popularity of Narrow Networks and their potential impact on organizations and consumers at a Lunch and Learn webinar sponsored by North Carolina Medical Society Foundation, in cooperation with the North Carolina Medical Group Managers on March 15, from noon to 1 p.m. The featured speaker will be Barry Herrin, FAHIMA, FACHE, ESQ., Smith Moore Leatherwood LLP. Register here.


NCHICA will offer a workshop on Navigating the Transition to Value, March 16, 8 a.m. to 5 p.m. at the Research Triangle Foundation in Research Triangle Park. The purpose of this workshop is help health care providers (delivery systems, hospitals, physicians, etc.) explore strategic considerations—technical, financial, and operational—of moving to a value-based system. As providers move away from a fee-for-service system to an outcomes-based system, what changes are necessary in technology, analytics, etc.? What strategies are needed for incremental change? Where does one start on the path to transition? Learn more and register.


The Carolinas Center and the Virginia Association for Hospices and Palliative Care are offering the 2016 Palliative Care Symposium, Support for a Lifetime: Palliative Care Across the Continuum, April 7 at the William and Ida Friday Center, University of North Carolina-Chapel Hill.  More information here. The early registration deadline is March 17.


The Medical Society of Virginia Foundation (MSVF) in collaboration with the American Society of Addiction Medicine (ASAM) and Johnston Memorial Hospital in Abingdon, VA, is offering two opioid pain management educational programs in Abingdon, Virginia on Friday, March 18, 2016Read more about them and register.


The Western Carolina Medical Society is offering the “Heart of the Healer” Retreat to equip physicians with practical and field-tested tools to reduce and prevent burnout on Saturday, April 16th 2016 at Montreat Conference Center in Montreat, NC. Earn up to 4.5 hours of CME; spouses/significant others invited; childcare available (ages 3+). Event details and registration is available at www.mywcms.org/burnout2016 or call us at 828-274-2267 ext. 1313. Space is limited, so please register by March 20th.


USF Health and i3 Health are hosting the 2nd Annual Hematologic Malignancies Symposium in Asheville on April 16 at the Asheville Renaissance Hotel. This live 1-day CME/CE-certified meeting is targeted towards medical oncologists, hematologists, oncology advanced practitioners, oncology nurses and other health care professionals involved in the treatment of gastrointestinal malignancies. Participants will receive expert insights from leading investigators in treatment selection and supportive care best practices for patients with hematologic malignancies. More information and register here.


USF Health and i3 health are hosting the 1st Annual Gastrointestinal Malignancies Symposium in Asheville on April 16 at the Asheville Renaissance Hotel. This live 1-day CME/CE-certified meeting is targeted toward medical oncologists, surgical oncologists, radiation oncologists, oncology advanced practitioners, oncology nurses and other health care professionals involved in the treatment of patients with gastrointestinal malignancies. More information and register here.


2016 Addiction Medicine Conference, April 22-23 in Asheville, will once again provide up-to-date substance abuse related education, applicable across general medical as well as addiction specialty practices. New this year is a Pre-Conference day on April 21 including two longer, skill-based workshops: Motivational Interviewing: A Foundation for Helping Patients with Substance Use Problems and The ABCs of Pain Management: Skills for the Specialist and Non-specialist Alike. Register Today! For more information contact Shaquita Basemore at 919-256-7416.


The Pain Society of the Carolinas (PSOC) urges you to save the dates for several other courses on pain management.
DUKE Pain Meeting, on April 29-May 1, covering cancer pain, palliative care and end-of-life. To be held in Chapel Hill. Registration CLICK HERE to Register. Register early for discounted rates!
Save the date for the PSOC Annual Meeting, Sept. 25, at The Omni Grove Park Inn, Asheville NC


Greensboro AHEC is offering a day long course titled “What Do I Say? A Course in Talking About Death and Dying on April 22 OR Nov. 4, at The John A. Lusk, III, MD Caregiving Education Center – the Lusk Center 2501 Summit Avenue, Greensboro, NC. More information and register here.


The NC MGMA will hold its Annual Conference, May 11-13, in Charleston, SC. This year’s conference, “Making Connections,” will tie together the various aspects of what health care administrators are challenges with every day featuring content on finance, customer service, legal, social media and human resources. The Practice of the Year Award also will be presented at this gathering (see article in this edition of the Bulletin). Learn more and register.