Medicaid Transformation

As your go-to source for information and advocacy on issues concerning your practice, the NCMS is offering resources and a process to help you make the transition to Medicaid managed care. Below you will find a handy list of state and individual health plan resources as well as a special NCMS form to log any specific issues you are encountering during this transformation in how North Carolina delivers Medicaid services.

*Please make sure that your first step is to reach out to the plan itself to log your problem before you share your issue with the NCMS. The NCMS and our partners will give an aggregated list of concerns to health plan representatives to make them aware of widespread issues.*

We will be communicating out resolutions from the plans on these problems within NCMS Morning Rounds, in dedicated emails, and on our website.

Click the button below to share your issue with us. 

GO TO THE MEDICAID TRANSFORMATION ISSUES FORM


MEDICAID TRANSFORMATION RESOURCES 

QUICKLINKS TO PLAN RESOURCES:
NC DHHS  |  AmeriHealth Caritas  |  Carolina Complete Health  |  Healthy Blue  |  United Healthcare  |  WellCare

Download the complete list of resources below (PDF)

NC DHHS

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AmeriHealth Caritas

Provider Support Number:  888-738-0004

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Carolina Complete Health 

Provider Support Number:  833-552-3876

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Healthy Blue

Provider Support: 844-594-5072

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United Healthcare

Provider Support: 800-638-3302

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WellCare

Provider Support:  866-799-5318

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Still have questions? Reach out to the NCMS at ncmedicaidtf@ncmedsoc.org.


MEDICAID TRANSFORMATION TASK FORCE MEMBERS

Logos of all the Medicaid Transformation Task Force Members

 
 
 
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