Providers can report safety events to PSOs within a protected environment safe from legal discovery and publication. As a result, PSOs can be a source of confidential advice and data analysis for physicians seeking to understand and improve their health care delivery. Physicians are foremost leaders in deciding whether health care is good, safe, and efficient, but the work of improving performance is difficult and demanding. By developing and using their own patient safety evaluation systems to report to PSOs, physicians are better able to develop robust, actionable information in order to redesign processes and systems that improve care delivery, reduce the potential for patient harm and increase care efficiency.
For information on the NCQC Patient Safety Organization, please contact Nancy Schanz, Director, NCQC PSO