However, physician practices have continued to experience claims denials for these services in January. The NCMS again contacted Palmetto GBA and learned that corrective action had not been taken. Palmetto has now assured the NCMS that the erroneous edit has been turned off, and once testing is completed, mass adjustments will be begin this week. The adjustments should cover all affected claims going back to December. This will eliminate any additional paperwork on the part of practices to get the claims paid.
Please contact the NCMS Member Resource Center at email@example.com or 800-722-1350, if your practice continues to experience problems associated with this issue. The NCMS will continue to watch this situation closely and provide necessary updates in the Bulletin and at http://www.ncmedsoc.org/.