NCMS “CQU” Program Description

Step 2: Review the Program Description

As the health care system is shifting its focus from volume to value, clinical quality is at the core of the process of change. Clinical improvement, however, is an ongoing process, and the physicians and their teams working directly with patients are the ones who can really build, improve and sustain care at a local level.

Learn more about how you can participate in the program and what is required of you and your team. For questions regarding the program, please contact Erin Grover,, (919) 833-3836 ext. 134.

Program Details

The CQU Program allows teams of up to 3 members; a physician and up to 2 additional team members to participate in intensive clinical quality training that allows teams to contribute to excellence in health care quality within their practice setting (small or large physician practice, hospital, health system). Team members may include additional physicians, physician assistants, nurses, social workers, administrators and other health care professionals.


The tuition for CQU is $4900 per team for members (Physician participant) or $8900 per team for non-members. Class size is limited to twelve teams of three participants who will be chosen on a competitive basis and who represent varied practice arrangements, such as: independent practices, hospitals, health systems, FQHCs and Public Health Departments (depending on course level). CME/CEU certification is in process for this program.


This course focuses on:

  • Preparing and supporting physicians and their staff as they drive quality improvement projects from planning to sustainment within their organization;
  • Enhancing individual leadership development and skills;
  • Ensuring value-driven processes through a reliable Root Cause Analysis (RCA) design; and
  • Gaining knowledge through organizational learning.

Participation Criteria

  1. Physicians with the potential to become leaders in clinical quality within their practice setting.
  2. Teams must be comprised of at least one physician and two additional team members.
  3. To receive the membership pricing, team members who are eligible for membership in the NCMS (physicians and physician assistants) must be members prior to application. To join, visit or to renew your membership, visit
  4. Teams must complete an application with sign off from the employer or sponsoring organization acknowledging and agreeing to the time commitments.
  5. All team members are required to attend both in-person sessions as well as complete a project.
  6. Physician and team members should have discussed a quality improvement project that could be implemented within the program year. Project may be subject to change.
  7. Teams will select and work with a Quality Improvement coach throughout the program year.
  8. Teams must be willing to communicate project outcomes and lessons learned with NCMS members and wider audiences as requested by NCMS staff and as participants’ time permits.

Participant Selection

  1. Each application will be reviewed by the Kanof Institute for Physician Leadership Advisory Board or a sub-committee thereof. Applicants may be asked to participate in a short conference call with selected members of the Advisory Board.
  2. Applicants who are not selected by the current class may re-apply the following year or subsequent years.

Educational Sessions

All CQU team members must agree to attend both of the in-person sessions as well as present the final project. Please keep that in mind when applying to the CQU Program.


Kick Off Webinar: February 15, 2018

Module I: March 2 – 3, 2018: NCMS Headquarters: 222 N. Person Street, Raleigh

Module II: (Teams to pick one date for a call): March 28, 2018 or April 3, 2018 or April 9, 2018

Module III: April 27-28, 2018: NCMS Headquarters: 222 N. Person Street, Raleigh

Module IV: May 24, 2018: Webinar with Team Leaders

Module V: June 28, 2018: Graduation/Project Presentations Virtual Webinar

Module VI: September 27, 2018: Follow-up Webinar


Start the application process today! Download the fillable PDF version of the application or go to step three to fill out the application online.

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